Establish Contact

You fill the inquire form
The sales team calls or emails you

Requirement Analysis  
 
   High level understanding of requirements by leads
   Ballpark estimate (where possible)
   Approval to go ahead
   Detailed understanding of your requirements
   Execute a pilot project (if required)
   Clear documentation and sign off
   
Pricing & Contracting    

   Confirm pricing
   Proposal where required
   Contracting & SLA sign-off
   
Project Initiation    

   Determining the operating model-Resource deployment, hierarchy, communication and interaction protocols and escalation matrix
   Lead give training to team
   Project kick-off meeting
   
Project Steady State    

   Project execution & management
   On-going reporting & feedback